Returns & replacements

How to request

• Open Orders and find the delivered item
• Choose Return or replace and tell us what's wrong
• The seller reviews it and you'll see the decision on the same order

What qualifies

We accept returns and replacements only for these reasons:

• The product arrived damaged or defective
• You were sent the wrong item
• The product is not as described on its page

Requests for any other reason — such as a change of mind — can't be accepted.

Refunds

Approved returns are refunded to the original payment method once the item is collected and checked.

Warranty claims

Faults after the return window are covered by the manufacturer warranty shown on the product page.