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Consumer rights

Grievance redressal

As required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, 2021, we have appointed a Grievance Officer.

Grievance Officer

Grievance Officer, AXPIR Tech India LLP
1st Floor, CC 54/2593-5, Door No G-307, Bose Nagar Road, Elamkulam, Kochi, Ernakulam, Kerala – 682020, India
Email: hi@oriq.in · Phone: +91 85909 24220
Monday to Saturday, 10:00 am – 6:00 pm IST

How we handle complaints

  • We acknowledge every complaint within 48 hours.
  • We aim to resolve it within one month of receipt.
  • Please include your name, order number, and a clear description of the issue.

Seller details

The name, address and GSTIN of the seller for each product are shown on the product page and on your GST invoice.

Last updated 14 October 2026. Oriq.in is owned and operated by AXPIR Tech India LLP, 1st Floor, CC 54/2593-5, Door No G-307, Bose Nagar Road, Elamkulam, Kochi, Ernakulam, Kerala – 682020, India.

Questions? Email hi@oriq.in or call +91 85909 24220.